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🔒 Privacy Policy

Last Updated: January 31, 2026

This Privacy Policy describes how Gem Collector ("we", "us", or "our") collects, uses, and protects your personal information when you use our mobile application.

Information We Collect

Account Information

When you use Gem Collector's multiplayer features, we collect:

Google Play Games ID: Your unique Google Play Games player ID (required for multiplayer and subscriptions)
Display Name: Your Google Play Games display name (used to suggest a unique nickname)
Nickname: Your chosen in-game display name (must be unique within our game)
Email address: Optional, collected only through web portal for account management
Subscription information: Purchase tokens and subscription status (processed securely by Google Play Billing)
Device identifiers: To enable up to 3 devices per subscription

Note: Free solo play does not require any account creation or sign-in.

Game Data

We collect information about your gameplay:

Game progress and statistics
Multiplayer match history
Settings and preferences

Technical Information

Device type and model
Operating system version
App version
Error logs and crash reports

How We Use Your Information

We use your information to:

Provide and improve game services
Process subscriptions and payments
Enable online multiplayer features
Send important service updates
Provide customer support
Prevent fraud and abuse

Device Management

Our subscription model supports up to 3 devices per subscription. We collect and store:

Device identifiers (to track which devices are authorized)
Device model and operating system version
Last access date and time per device
Device status (active, revoked, or transferred)

You can manage your authorized devices through our web portal at any time.

Data Storage and Security

We take data security seriously:

All data is encrypted in transit using HTTPS/TLS
Passwords (for web portal access) are hashed using industry-standard bcrypt
We use industry-standard security measures including secure authentication tokens
Payment processing is handled securely by Google Play (we never see your credit card details)
We do not store credit card information
Device authentication uses secure tokens that expire periodically

Third-Party Services

We use the following third-party services:

Google Play Billing: For subscription management and payments
Google Play Games Services: For player authentication and identity verification (required for multiplayer and subscriptions)

These services have their own privacy policies that govern their use of your information. We recommend reviewing:

Data Sharing: When you sign in with Google Play Games, Google may share your player ID and display name with us. We do not have access to your Google account password or other Google account information.

Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Opt-out of data collection (may limit functionality)
Export your game data

Children's Privacy

Gem Collector is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Data Retention

We retain your data:

As long as your account is active
For up to 90 days after account deletion (for recovery)
As required by law or for legitimate business purposes

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at:

Email: Click to reveal email

GDPR Compliance (EU Users)

If you are in the European Union, you have additional rights under GDPR:

Right to data portability
Right to restrict processing
Right to object to processing
Right to withdraw consent

CCPA Compliance (California Users)

California residents have the right to:

Know what personal information is collected
Know if personal information is sold or disclosed
Say no to the sale of personal information
Access personal information
Request deletion of personal information

Note: We do not sell your personal information to third parties.

Your Rights and Choices

Access and Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format. Contact us at support@gemcollector.xyz to make this request.

Data Deletion

You may request deletion of your account and associated data. Some information may be retained for legal compliance or fraud prevention purposes.

Correction

You can update your nickname and other profile information through your account settings.

Email Communications

We send:

Transactional emails - Receipts, password resets (cannot opt-out)
Service updates - Important changes to service (cannot opt-out)
Marketing emails - Promotions, new features (can opt-out)

Unsubscribe: Click the "unsubscribe" link in any marketing email.

Summary

We collect: Email, gameplay data, device info, usage data
We use it for: Providing service, improvements, communication, security
We share with: Service providers (not advertisers or data brokers)
Your rights: Access, delete, correct, export your data
Security: Industry-standard encryption and security measures
Contact: support@gemcollector.xyz

This Privacy Policy is effective as of January 31, 2026.

For questions or concerns about this Privacy Policy, please contact us at support@gemcollector.xyz.